Privacy Policy

1. Who is responsible

Unipadel AG
Flughofstrasse 57, 8153 Rümlang, Switzerland
Email for all data protection questions: hello@unipadel.ch

2. Applicable law

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP / revDSG) and, where it applies, the EU General Data Protection Regulation (GDPR).

3. Visiting the website

When you visit unipadel.ch, our hosting provider automatically processes technical data such as your IP address, browser type, date and time of access and the pages visited. This is needed to deliver the website securely.

4. Cookie-free visitor statistics (Plausible)

To understand how our website is used, we use Plausible Analytics, provided by Plausible Insights OÜ (Estonia), with servers in the EU. Plausible does not use cookies and does not create personal profiles. It counts page visits and clicks (for example on Playtomic, WhatsApp, phone or email links) in aggregate form. Your IP address is only used briefly to count unique visits and is not stored. You will not be recognised across websites or across days. Legal basis where the GDPR applies: our legitimate interest in improving our website (Art. 6(1)(f)). More information: plausible.io/data-policy.

5. Hosting and technical providers

The website is hosted by Webflow, Inc. (USA). To load technical files the website also uses content delivery networks (Google Hosted Libraries and jsDelivr). These providers may receive your IP address. Data may therefore be processed outside Switzerland, including in the USA. Where required, transfers rely on appropriate safeguards such as standard contractual clauses.

6. Google Maps

Our Contact and The Club pages embed a map from Google (Google Ireland Ltd. / Google LLC). When the map loads, Google receives your IP address and may process further data under its own responsibility (policies.google.com/privacy).

7. Contact form, email and WhatsApp

If you contact us through the contact form, by email or by WhatsApp, we process the information you send (for example name, email, phone number and message) to answer your request. Form submissions are stored by Webflow. WhatsApp messages are processed by WhatsApp (Meta Platforms Ireland Ltd.) under its own privacy policy.

8. Court booking via Playtomic

Court bookings and payments are handled by Playtomic. Playtomic processes your data under its own responsibility and privacy policy. We receive the booking data needed to provide the court and our services.

9. Academy, events and memberships

When you book a lesson, register for an event or become a member, we process the data needed to organise and invoice the service and to contact you about it.

10. Social media and links

Links to Instagram and Linktree are simple links. No data is sent to these services until you click them.

11. Purpose and legal basis

We process data to run the website, answer requests, provide and invoice our services and meet legal obligations. Where the GDPR applies, the legal bases are contract (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)) and our legitimate interest in a secure, working and well-run website (Art. 6(1)(f)).

12. How long we keep data

We keep personal data only as long as needed for the purpose for which it was collected. Messages and enquiries are deleted when they are no longer needed. Accounting records are kept for 10 years as required by Swiss law.

13. Your rights

You can ask us for information about your data and request correction or deletion, object to processing, or ask for your data in a common format. Send your request to hello@unipadel.ch. You can also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC / EDÖB) or, in the EU, your local supervisory authority.

14. Changes

We may update this policy. The current version is always published on this page.